Student Counseling & Support Services

​​​​As our students begin their UD journey with us, we strive to offer them the support that is necessary for their success. College is a period​ of significant change, and students may feel overwhelmed as they encounter academic, social, and financial stressors.

AAP students have access to a Mental Health Care Coordinator at their respective campuses. Coordinators are licensed clinicians who provide short-term, goal-directed counseling services at no charge to students. Coordinators can also provide case management, consultation, and referral resources to students. These services are embedded within each respective campus, thereby reducing barriers to care. The AAP Mental Health Care Coordinators have a deep appreciation for the unique opportunities and challenges that come with participation in the Associate​​ in Arts Program as well as the local community context. AAP students may email the Mental Health Care Coordinator at their campus to make an appointment:

Wilmington Campus:

Danielle Lopez, LCSW

lopezd@udel.edu

Dover and Georgetown Campuses:

Rebecca Brandt, LCSW

rbrandt@udel.edu

UD Helpline: The UD Helpline is available 24 hours a day, 365 days a year for any UD student feeling anxious, overwhelmed, or otherwise in need of someone to talk to. Callers to 302-831-1001 can press 1 to request a call back within 10 minutes from a Sexual Offense Support (SOS) advocate, or press 2 to connect with a mental health professional immediately.

TimelyCare: UD students now have free, 24/7 access to virtual mental health support with TimelyCare and can talk to a licensed counselor now through the Timely Care app. Students should use their UD email to join. TimelyCare for UDel - Login Email TimelyCare includes:

• Talk Now: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression and school-related stressors.

• Scheduled Counseling: 45-minute appointments with a licensed mental health provider in your state.

• Health Coaching: Unlimited appointments with a certified health coach to help you adopt strategies for optimal sleep, nutrition and stress management.

• ​Self-Care Resources: Guided self-care content, including yoga, meditation and other recordings.

AAP Student Support Coordinators are available as a central resource for students, families, faculty, and staff when navigating the complexities of the university experience through student support and advocacy, family engagement, and collaborations. They report directly to the Office of the Dean of Students and act as liaisons for the Division of Student Life through collaborative efforts to provide students with community-building and co-curricular experiences.​

Wilmington Campus:

Maegan Cruz, M.S.

cruzmae@udel.edu

Dover and Georgetown Campuses:

Lindsey Massey, M.Ed.

• ​​AAP Student Support Fund: Supports eligible students who face a serious financial hardship​ due to unanticipated crisis. Situations are considered on a case-by-case basis and may eliminate unforeseen barriers to students’ persistence at UD.
• Food Insecurity: The Food Bank of Delaware includes a variety of services for students experiencing food insecurity, including its Mobile Food Pantry, DoorDash (Wilmington only), and Amazon delivery options.​

  Please see a list of all food banks/food distribution centers in Delaware.​

• Delaware 211: Connects all Delaware residents to essential services throughout the state, including emergency housing, food, transportation, medical care, mental health services, utility assistance, legal help, and more.​

• ​Leave of Absence: Students may request a Leave of Absence, either for documented medical, educational, military, or personal reasons. The student should submit the Leave of Absence Notification form to notify all appropriate academic offices of his/her temporary absence from the University of Delaware.​

• Living Off Campus: UD has partnered with Places4Students.com to make searching for housing, roommates or tenants easy and free. Included in this service are descriptive listings with photos, floor plans, amenities, Google mapping and more, as well as filterable search tools and live support for students.​

• Sexual Offense Support: 24-hour helpline, victim advocacy, and other support for students who have been victims of sexual assault or harassment. Please call (302) 831-1001, press 2.​

• Title IX​: ​Guidelines, reporting information, and further assistance for students, faculty, or staff who are or know of a survivor of sexual discrimination, sexual harassment, sexual assault, and/or dating/domestic violence are encouraged to share this information with the Title IX office.