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Frequently Asked Questions

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Who is my advisor and when can I meet with him or her?

​First-year students in the Associate in Arts Program are typically assigned a faculty advisor as we get closer to the beginning of the fall term. If you have not been assigned an advisor by the end of the Free Drop/Add period, please call your AAP campus to ask that you be assigned an advisor. In the meantime, however, you may contact the academic advisor on your campus for assistance.​​​​​​

Do I have to take the Math Placement Exam?

Yes. All students — including students with an AP calculus score of 5 and students who are transferring math courses — are required to take the Math Placement Exam. This test provides valuable information about your math skills and is necessary for placement purposes, to build your math profile, and for faculty planning. It also provides an opportunity to review math skills. For more information about the UD Math Placement Exam, visit the Math Placement Program website.

What is the ALEKS Program?

The placement program is administered by Assessment and Learning in Knowledge Spaces (ALEKS). This is a web-based, artificially intelligent assessment and learning system. It is recommended that you check the ALEKS system requirements to ensure that the ALEKS program is compatible with your computer's web browser and operating system. (Please contact ALEKS technical support for any technical or computer-related questions.) The ALEKS program administers all exam attempts and access to the remediation program, which is called the Prep and Learning Module.

Once you have met the computer requirements, make sure you have a reliable, secure web connection and computer. Do not take the ALEKS Math Placement Exam on an iPad, smartphone, or tablet or use a browser that is not on the recommended list. Math notation may not appear correctly or your score might be compromised. For more information about the UD Math Placement Exam, visit the Math Placement Program website.

My AP Scores have arrived and I think I need to adjust my schedule. What do I do?

Please contact the academic advisor on your campus. We'll need to know your name, student ID number,  and the name(s) and score(s) for each exam that you took.​

I have had transfer credit reevaluated for course equivalencies, but the changes have not been made on my transcript. Is there something I need to do?

Please be sure that you have taken all of the steps on the Registrar's Transfer Credits for Newly Admitted Students page. If you have completed all steps and the Transfer Center has received confirmation (either via email from the evaluating faculty member(s) or through a Transfer Credit Evaluation form signed by your advisor), please allow several weeks for the updates to be made to your record. If the changes have not been made to your record by mid-semester, please contact the Transfer Center directly at (302) 831-1551 or transfercredit@udel.edu.

I have received UD credit for my transfer work, but the registration system does not recognize my prerequisites, so I can't register for certain courses. What can I do?

Please contact the advisor on your campus. We will need to know your name, student ID number, and the course you'd like to add. We will also need you to forward us documentation of the approval from the appropriate faculty member.​​​​

I accidentally dropped a class and can't get back in because it's full. Can you help?

Unfortunately, in most cases we cannot. Associate in Arts staff have no authority to add you into a class that is full. ​​

Most of my friends are taking ENGL 110 this semester, but it's not on my schedule. Is there something wrong?

Probably not. While many students do take ENGL110 in their first semester, some students will take it in their second term.​​

I found a class that I want to take but it is located on the Newark campus. Can I still take it?

No. Students in the Associate in Arts Program are not permitted to take courses on the Newark campus in the fall and spring semesters except MUSC 113 (Marching Band) and ROTC courses. However, AAP students may take courses in Newark during the summer and winter "special sessions." It is important to note that special-session course tuition is not covered by the SEED Scholarship, so students will be charged the full tuition cost for summer and winter courses.​​​

What is "free drop/add"?

The free drop/add period is a time at the start of each semester when students are able to make schedule adjustments without financial or academic penalty. After the end of the free drop/add period, tuition and a $25 processing fee will be charged for changes of registration, and students withdrawing from courses will receive a grade of "W" on their permanent record.​​

Can I adjust my schedule on my own?

It's best to check in with an advisor before you make any changes. While you may not have your favorite classes or you don't like the start times for your classes, the classes have been scheduled to the needs of your program and are based on course availability. While you may not prefer to take an 8:30 a.m. course, it is possible that this time slot is the only one available or the only one that will work around your other courses.

If you have identified a change you'd like to make, please get in touch with us with the course you'd like to drop and the course you'd like to add. We will let you know if the change is possible and explain any related circumstances. If the change is OK, we'll let you know that you can go ahead and make the change on your own.​

How do I view my schedule?

First, log into UDSIS. Once your Student Center screen loads, select "View My Schedule" under the heading "Enrollment." This will show you your current schedule in both a course-by-course view and a calendar view. You may notice that on the calendar view, it appears that there is no space between your courses; a look at the course-by-course view, however, will typically show a 15-minute gap between the end of one course and the start of another. Fifteen minutes is usually plenty of time to get from one class to another.​​

I didn't get all of the classes I requested. What can I do about this?

Associate in Arts staff will help you select courses, as well as alternates, that will help you fulfill the requirements for the degree. If there are scheduling conflicts and we are unable to register you for a full schedule, someone will be in contact with you to select additional alternates.

Between your individual advisement meeting and the time that schedules are finalized, the Associate in Arts Program staff may continue to adjust your schedule based on scheduling availability. If you are unsatisfied with your schedule once schedules have been finalized, please contact our staff. Please also note that schedules are not finalized until the first week of August for students entering in the fall semester.​​​

I'd like to take an online course. How do I get permission?

UD departments and colleges have established guidelines for when students are permitted to enroll in online courses.​ All Associate in Arts Program students wishing to take online courses must obtain permission. If you wish to seek permission for online enrollment, please contact your campus's academic advisor​. Students enrolled in the Southern Delaware Elementary Teacher Education (ETE) program should contact Scott Lykens at slykens​@udel.edu​.

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